/ Legal
Privacy Policy
Effective date: June 20, 2026
This Privacy Policy explains how AskMyLogs collects, uses, and protects information when you use our website and log analysis service.
Information we collect
AskMyLogs may collect account information such as your name, email address, authentication identifiers, project names, uploaded log files, parsed log records, generated summaries, chat questions and answers, reports, usage events, and technical information such as IP address, browser, device, and timestamps.
How we use information
We use this information to provide log analysis, maintain user accounts, process uploads, generate reports, improve product quality, troubleshoot issues, protect the service, understand usage, and communicate important account or product updates.
Uploaded logs
Uploaded logs may contain IP addresses, usernames, email addresses, hostnames, URLs, error messages, and other operational data. You are responsible for ensuring you have the right to upload and analyze the files you provide. Avoid uploading secrets, passwords, tokens, private keys, payment data, health data, or other sensitive regulated information.
Service providers
We use third-party providers for hosting, authentication, analytics, email, infrastructure, and related operations. These providers process information only as needed to support the service.
Analytics
We use analytics tools, including Google Analytics, to understand aggregate site usage and improve the product. Analytics may collect device, browser, page, and interaction data according to the provider's terms and privacy practices.
Data retention
We retain account data, uploads, parsed records, summaries, chat history, and reports for as long as needed to provide the service, support users, meet operational needs, or comply with legal obligations. During beta, retention practices may change as the product matures.
Security
We use reasonable technical and organizational safeguards to protect information. No internet service can guarantee absolute security, and you should avoid uploading data that would create unacceptable risk if exposed.
Your choices
You may request access, correction, or deletion of your account or project data by contacting us. Some information may be retained where required for security, legal, backup, or operational reasons.
Changes
We may update this Privacy Policy as the product evolves. The updated version will be posted on this page with a new effective date.
This policy is provided for product transparency and should not be treated as legal advice.